Privacy Policy

IntelliStaff Medical's online information practices.

 

To better protect your privacy, we provide this notice explaining IntelliStaff Medical’s online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on our homepage and wherever personally identifiable information may be requested. This notice applies to all information collected or submitted on the

IntelliStaff Medical website.

IntelliStaff Medical can help you earn more money and see all the places you’ve wanted to see across Canada, the U.S. or overseas. We place nurses and allied health professionals in facilities across both countries and around the world. Travel nursing allows you to live like a local for a few weeks or months at a time, and move on to your next adventure after taking some time for yourself.

The Information We Collect

When you browse our website, your IP address (the internet address of your computer) is recorded so we may know how you are using our website. Your browser may also automatically provide us with information regarding your computer and operating system. This information is used by IntelliStaff Medical to monitor and improve our website. This information is not linked back to you as an individual user. On some pages, you can order services, make requests and register to receive materials. The types of personal information collected on these pages are name, address, email, phone, fax and billing information. To tailor our subsequent communications to you and continuously improve our services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our services and contact preferences.

The Way We Use Information

IntelliStaff Medical uses this information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, update you on services and benefits, and personalize our website for you. From time to time, we may also use your information to contact you for market research or to provide you with information about other IntelliStaff Medical services that we think would be of interest to you. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research communications. You may exercise this right to opt-out at any time. We never use or share the personal information you provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Correct Your Information

At any time, you may obtain a summary of your personal information on record with IntelliStaff Medical. You may also request that we dispose of any or all personal information about you, except for personal information we need to complete transactions or to maintain proper records of previous transactions. You can help us maintain the accuracy of your information by notifying us of any change to your personal information.

How To Contact Us

If you have questions or concerns about this Privacy Statement, or how we handle your personal information, please contact us. IntelliStaff Medical welcomes comments and suggestions concerning this Privacy Statement. We are committed to respecting your privacy and protecting your personal information.

Your Acceptance Of These Terms

By using IntelliStaff Medical’s website, you signify your agreement to this Privacy Statement. IntelliStaff Medical reserves the right to change this Privacy Statement at any time. Any revisions will be posted on this site. Please check this page periodically for changes.

IntelliStaff Medical SMS Terms and Conditions

Introduction

IntelliStaff Medical and IntelliStaff Ltd. may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service:
    We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages.

  • Additional Disclosures:

    • Affiliates:
      We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy.

    • Exclusion of Text Messaging Originator Data:
      All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Purpose of SMS Notifications

Our SMS notifications are designed to support your journey with IntelliStaff Medical. We may contact you via SMS to:

  • Remind you of scheduled appointments or interviews

  • Share new job opportunities

  • Assist with credentialling processes

  • Provide marketing messages related to job searches

  • Coordinate travel and housing logistics

  • Facilitate communication between you and our recruiters

Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from IntelliStaff Medical and IntelliStaff Ltd. regarding appointments, job updates, services, offers, and other important communications.

Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect between 1–5 messages per week.

Opt-Out Instructions

Your participation is voluntary. You may opt-out at any time:

  • Text “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS from us

  • Or email us at info@intellistaffmedical.com with your opt-out request

After opting out, you will receive a final confirmation message. No further messages will be sent unless you re-enroll.

Help and Support

If you need assistance or are experiencing issues with our SMS messages, you can:

Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile carrier for details regarding your plan.

Privacy and Data Security

We value your privacy. Your data will be used only for the purposes described in this policy, such as coordinating jobs, credentialling, or other communications.

We do not sell, rent, or share your personal information with third parties for marketing. We may share your information only as required by law, for billing, or to fulfill contractual obligations.

Data Retention

We retain your personal information only as long as necessary to meet the purposes for which it was collected, including legal and operational requirements. After that, we securely delete or anonymize the data.

Compliance with Regulations

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. You are always provided with clear instructions to manage your preferences.

Indemnification

You agree to indemnify and hold IntelliStaff Medical and IntelliStaff Ltd. harmless from any privacy, tort, or TCPA claims resulting from the provision of a number you do not own or failing to notify us of changes to your mobile number.

Participation Requirements

To participate in our SMS service, you must:

  • Be 18 years of age or older

  • Own a wireless device capable of two-way messaging

  • Be subscribed to a mobile carrier that supports this service (not all do)

Dispute Resolution and Arbitration

By using our SMS services, you agree to resolve disputes with us individually, through binding arbitration, and waive your right to jury trials or class actions. If you disagree with these terms, please do not use our SMS service.

Miscellaneous

You warrant that you have the authority to agree to these terms and that participation does not violate any contracts or obligations. If any part of this policy is found to be unenforceable, the remaining provisions still apply.

We reserve the right to update these terms at any time. Any changes will be communicated via SMS or email, and continued participation indicates acceptance of the updated terms.

Contact Information

If you have questions or concerns about these Terms and Conditions or our privacy practices, please contact us:

  • Email: info@intellistaffmedical.com

  • Phone (Canada): +1 416-800-8923

  • Phone (USA): +1 813-210-8131 +1 813-210-8131

  • Phone (Mexico): +52 55 4170 8783

  • Mailing Address (Canada):
    IntelliStaff Medical
    100 King Street West, Suite 5600
    Toronto, ON M5X 1C9

  • Mailing Address (USA):
    IntelliStaff Medical
    1000 Northwest Street, Suite 1200
    Wilmington, DE 19801